Billing Practice Policy
We are a point of sale company. Payment is due when the service is provided. We want to focus on providing the best service - rather than collecting payments.
Initial Service Calls - We do have a charge for this initial inspection, and it is due on the day of service.
Prevent-A-Mouse Program - Payments are due on the day of service. There is a charge for every replenishment and visit under this program.
Bat Exclusion Program - Payment for the full contract amount is due at the start of the project. This is when the bat doors are added to the building; or when caulking is started during the maternity season (May 21st - Aug 1).
We will be working together for a long time. Depending on the time of year, you may have bats in the home for a period of time. This is our policy - year round. If our terms are not acceptable, please begin your bat exclusion at a different time of year, or choose another company that is a better fit for your payment requirements.
Late Fees and Payment Programs:
We do not offer payment programs, but we do accept all major credit cards. Also, Paypal has a long term financing program for those that qualify, and it is an option to explore prior to authorizing our services.
For delinquent accounts, we may forward to a third party for collection, assess a $100 fee, and cancel the remainder of your service agreement.
Our Typical Customer:
Our typical customer wants the best company available. We love educated customers that have done their homework. Investigate our testimonial page, and utilize reputable third party review sites such as AngiesList. We want you to be comfortable with us and our policies. It is up you to make the decision to utilize our team. We look forward to establishing a long term relationship with customers that have done their research, pay bills on time and help us maintain a strong viable company for years to come.
We appreciate your prompt payment, it helps us focus on providing the best service (rather than collecting receivables), grow our business, pay employees, and fund our community care programs.
Thank you for your business and support!