Bat Exclusion Service Agreement
One common question with bat exclusion work is concerning guarantees. Some wildlife control firms are offering guarantees that are full of exceptions. Guarantees are only as good as the language in the contract and company honoring them. Do your research to determine the resilience of the company and their commitment to their customers.
Please get the guarantee in writing before you hire a company. Be critical and ensure that it covers all aspects of the job. Does it describe what will happen if the bats are not successfully evicted on the first attempt? For example, if the company offers a multiple year guarantee on the "repairs", is there added cost if they miss a construction gap or eve?
Often, customers focus on term length of a repair guarantee - rather than the precision of the job. What good is a multiple year guarantee on repairs, if 90% of the house is caulked, and 10% is left wide open? Many wildlife companies use the same materials, and the durability of the repair should be similar. However, bats will locate the open gaps! Therefore...
Critter Catchers takes a different approach...
Our flat rate exclusion is quoted to your entire home and includes a
1 year service agreement.
During the agreement period, if you experience bat activity inside your home (post eviction), we will return to your home and take necessary measures using caulk, foam, or screen to ensure the bats are properly evicted for no added cost. Our service agreement covers omissions - our job is to get the bats evicted.
This requires teamwork, so please give us a call if you suspect bat activity in your home (such as scratching noise). We need you to be aware of your home and report any bat related activity inside the home.
Having a bat enter a home should be as rare of an occurrence as having a bird enter the home. So if you discover a bat inside, we want you to call us for a re-inspection, so we can solve the problem.
For those customers who begin an exclusion during the winter hibernation months (Nov-March), we provide a 1 year service agreement from April 15, giving you several extra months of protection to account for their hibernation period.
When
the service agreement expires, you
can maintain a bat-free home by regularly inspecting your home for
cracks and sealing any new openings. We offer a maintenance
program at a significantly reduced rate.
The maintenance program provides an economical way to continue our
relationship and maintain a bat-free home. Through the maintenance program, you may choose to extend the
service agreement over multiple years - 3, 5, 10 or more!
Please note that during the winter months, bats hibernate in walls
and attics. If we perform an exclusion during this time, the bats
will not be evicted until Spring, when they fly out in search of
food. We have a nominal charge to remove bats from the living
quarters during this time.
During the summer months, bats fly on a regular basis. If you suspect bat activity, then
promptly give us a call.
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