Billing Practice Policy
We are a point of sale company. Payment is due when the service is provided. We want to focus on providing the best service - rather than collecting payments.
Initial Service Calls - We do have a charge for this initial inspection, and it is due on the day of service.
Prevent-A-Mouse Program - Payments are due on the day of service. There is a charge for every replenishment and visit under this program.
Bat Exclusion Program - We require 50% depsit to get scheduled for a bat exclusion. Customer agrees to settle the balance within 60 days of the start of the project. Bat removal is a process that takes time depending on the time of year. Be aware that in many cases, FULL payment will be due before the job is totally completed.
This is our policy - year round. If our terms are not acceptable, please begin your bat exclusion at a different time of year, or choose another company that is a better fit for your payment requirements.
Late Fees and Payment Programs:
We do not offer payment programs, but we do accept all major credit cards.
For delinquent accounts, we may forward to a third party for collection, assess a $100 fee, and cancel the remainder of your service agreement. You may not qualify for any further services such as the extended warranty.
Our Typical Customer:
Our typical customer wants the best company available. We love educated customers that have done their homework. Investigate our testimonial page, and utilize reputable third party review sites such as AngiesList. We want you to be comfortable with us and our policies. It is up you to make the decision to utilize our team. We look forward to establishing a long term relationship with customers that have done their research, pay bills on time and help us maintain a strong viable company for years to come.
We appreciate your prompt payment, it helps us focus on providing the best service (rather than collecting receivables), grow our business, pay employees, and fund our community care programs.
Thank you for your business and support!